Do This to Fix ‘QuickBooks Payroll Update Not Working’ Error

4 min read

‘QuickBooks payroll update not working’ appears when downloading the payroll update. There can be many causes for you to come across this error. It could happen due to an old version of QuickBooks or any other reason. 

If you are also dealing with the same issue, this blog is for you. Read on for the details of the reason and ways to troubleshoot Payroll updates not working. Be very cautious as you follow the steps for resolving the update error and do it as instructed.

If you feel that you won’t be able to handle it on your own, then you can contact experts from the field. Dial TFN +1-(855)-955-1942, and our support team will help you deal with the error, saving your efforts

Possible Reasons Behind ‘Payroll Update Not Working’ Error 

There can be multiple reasons why you are not able to get the payroll in the updated version; let’s talk about these possible causes: 

  • The company file components are missing, which interrupts the payroll and makes it unable to download. 
  • Third-party applications may interrupt the payroll update due to incorrect firewall configuration. 
  • Improper configuration of Internet Explorer or poor network connection can also affect the payroll update. 

Read Related: Error 2107 in QuickBooks Payroll

Stepwise Solution to Fix the ‘QuickBooks Payroll Won’t Update’

Now, you must be aware of the reasons for the problem that is behind QuickBooks Desktop Payroll Update not working. There are various ways to get the QuickBooks online payroll not working resolved. 

Solution 1: Run QuickBooks Fix My Program in Automatic Mode

Step 1: Get the Newest Version of Tool Hub

  • Visit the official Intuit site and download Quickbooks Tool Hub.
  • Allow the download for the tool hub to finish.
  • Then, you need to allow permission for the application when you are installing it on your device. Make sure you are saving the QuickBooks tool hub file at an easy-to-locate place on your device, like the desktop.
  • Ensure that you have closed all your Quickbooks Windows before going about fixing the online payroll not working error.

In case you have already downloaded the QuickBooks tool hub, you can check the version by following the steps:

  • Click on the Quickbooks tool hub icon and open the program
  • Alternatively, you can browse for it from the Windows search bar.
  • Now, when the program windows open, go to the Home tab and click on it.
  • Next, you will see a screen showing you the information about the version of Tool Hub you currently have downloaded. 
  • You can also click on Check for updates for more information regarding updates. 

Note that the latest version of the QuickBooks Tool Hub is 1.6.0.3. 

Step 2: Steps to Carry on Running QuickBooks Fix My Program

  • Close all the Quickbooks windows along with the Company File.
  • Next, you need to launch the QuickBooks Tool Hub on the system.
  • Once the program window opens, you will see several troubleshooting methods on the left side. 
  • Now, you need to click on the Program Problems. 
  • On the right side of the screen, you can now see the Quick Fix My Program; click it.
  • Allow the troubleshooting to run; this may take a while to launch.

Now, just restart your Computer and open the QuickBooks program again. If the problem still lingers, then move to the following resolution. 

Solution 2: Run the QuickBooks Install Diagnostic Provided by Intuit

  • Close all the active windows of QuickBooks and the Company File.
  • Next, you are required to launch the QuickBooks Tool Hub.
  • Once it opens, click on the Installation issues to further repair QuickBooks.
  • Then, you will see the QuickBooks Install diagnostic tool, click it, and allow it to launch.
  • It will take around 10 minutes to complete. It prevents you from having QuickBooks updates by fixing common errors within QuickBooks. 

Now reboot your system; once this is done, launch the QuickBooks application and attempt the payroll updates again. Make sure that you are signed in as the administrator in QuickBooks when attempting to download QuickBooks or payroll updates. You can do so by right-clicking on the QuickBooks Desktop icon on the desktop. This will open up a few options, and you have to click on Run as administrator. This will sign you in as the administrator in the QB application. 

In summary

We have given you the information about how to resolve issues while you Update payroll. You can do it by resolving the causes that are making you have the issue. But in case the above methods are executed and you still are experiencing it, you need some help. Dial TFN +1-(855)-955-1942 and our expert team will help with the QuickBooks payroll update not working.

Recommended to read: Delete QuickBooks Online Data And Start From Scratch

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